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Privacy Policy

Data protection

Unless otherwise specified below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide has no consequences. This only applies if no other information is given in the subsequent processing operations.

"Personal data" is all information that relates to an identified or identifiable natural person.

Server log files

You can visit our website without providing any personal information.
Each time our website is accessed, usage data is transmitted to us or our web host / IT service provider through your Internet browser and stored in log data (so-called server log files). These stored data include, for example, the name of the page called up, the date and time of the call, the IP address, the amount of data transferred and the requesting provider. Processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our offer.

Contact

Responsible

Contact us on request. The contact details of the person responsible for data processing can be found in our imprint.

Unsolicited contact of the customer by email

If you initiate business contact with us by e-mail, we will only collect your personal data (name, e-mail address, message text) to the extent that you have provided. The data processing serves to process and answer your contact request.
If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interests, preparation of offers) or relates to a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR.

If contact is made for other reasons, this data processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in processing and answering your request. In this case, you have the right, for reasons arising from your particular situation, to do so at any time in accordance with Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Orders

Collection, processing and transfer of personal data when placing orders

When placing an order, we only collect and process your personal data insofar as this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to make this available means that no contract can be concluded. Processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR and is necessary for the performance of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing and IT service providers you have selected. In all cases, we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.

advertising

Use of the email address for sending newsletters

We use your e-mail address, regardless of the contract, only for our own advertising purposes for sending the newsletter, provided you have expressly agreed to this. Processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent until you revoke it. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.

ERP

Use of an external ERP system

We use an ERP system for order processing in the context of order processing. For this purpose, your personal data collected as part of the order will be transmitted to
Billbee GmbH, Paulinenstrasse 54, 32756 Detmold
.

Payment service provider

Using PayPal

All PayPal transactions are subject to the PayPal privacy policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. If a user calls up a website, a cookie can be saved on the user's operating system . This cookie contains a characteristic string of characters that enables the browser to be clearly identified when the website is called up again.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data contained therein. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.

Under the following links you can find out how you can manage cookies in the most important browsers (including deactivating them):
Chrome browser:
https://support.google.com/accounts/answer/61416?hl=de

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies

Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.

Processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right for reasons that arise from your particular situation, at any time according to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.

Analysis of advertising tracking

Use of Google Analytics

We use the web analysis service Google Analytics from Google LLC on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws.
The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The following information can be collected: IP address, date and time of the page visit, click path, information about the browser and device you are using, pages visited, referrer URL (website via which you access our website) Have accessed the website), location data, purchase activities.
Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels, which enable an analysis of your use of the website. The information generated in this way about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, Google will shorten your IP address beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and abbreviated there in exceptional cases.
Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and thus committed to comply with the European data protection guidelines.
Data processing, in particular the setting of cookies, takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our predominant legitimate interest in the needs-based and targeted design of the website. You have the right for reasons that arise from your particular situation, at any time according to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.
You can prevent Google from collecting the data generated by Google Analytics and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de
To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must perform the opt-out on all systems and devices used for this to have a comprehensive effect. If you delete the opt-out cookie, inquiries will be sent to Google again. If you click here, the opt-out cookie will be set: Deactivate Google Analytics
For more information on terms of use and data protection, see https://www.google.com/analytics/terms/de.html or https: // www.google.de/intl/de/policies/ and at https://policies.google.com/technologies/cookies?hl=de .

Use of the Facebook Pixel

We use the remarketing function "Custom Audiences" from Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook") on our website. The application serves the purpose of targeting visitors to the website with interest-based advertising on the social network Facebook. For this purpose, the remarketing tag from Facebook was implemented on the website. This tag connects directly to the Facebook servers when you visit the website. This will tell the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will then see personalized, interest-related Facebook ads. Your data may be transferred to the United States. Facebook has certified itself according to the US-EU data protection agreement "Privacy Shield" and thus committed to comply with the European data protection guidelines. Data processing, in particular the setting of cookies, takes place on the basis of Art. 6 Para. 1 lit. f GDPR out of our overriding legitimate interest to target site visitors with interest-based advertising.You have the right for reasons that arise from your particular situation, at any time according to Art. 6 Para. 1 lit. To object to processing of your personal data based on the GDPR You can deactivate the remarketing function "Custom Audiences" here.

You can find more information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy in Facebook's data protection information at https://www.facebook.com/about/privacy/.

Plug-ins and other

Use of Google Maps

We use the function for embedding Google Maps from Google LLC on our website (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google").
If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company associated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws.

The function enables the visual display of geographic information and interactive maps. When calling up the pages in which GoogleMaps maps are integrated, Google also collects, processes and uses data from website visitors.
Your data may also be transferred to the United States. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and thus committed to comply with the European data protection guidelines.

Data processing, in particular the setting of cookies, takes place on the basis of Art. 6 Para. 1 lit. f GDPR from the legitimate interest in the needs-based and targeted design of our website. You have the right for reasons that arise from your particular situation, at any time according to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.

You can find more information on the collection and use of data by Google in Google's data protection information at https://www.google.com/privacypolicy.html . There you can also change your settings in the data protection center so that you can manage and protect your data processed by Google.

Affected rights and storage period

Duration of storage

After completion of the contract, the data will be stored for the duration of the warranty period, then taking legal, in particular tax and commercial, retention periods into account and then deleted after the deadline, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability.
In addition, according to Art. 21 Para. 1 GDPR you have a right to object to processing based on Art. 6 Para. 1 f GDPR and processing for the purpose of direct advertising.

Right to lodge a complaint with the supervisory authority

According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.

Right to object

The personal data processing listed here is based on our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR, you have the right to object to this processing at any time with future effect for reasons that arise from your particular situation.
After the objection has been processed, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If personal data processing takes place for the purposes of direct advertising, you can object to this processing at any time by notifying us. After the objection has been made, we will stop processing the data concerned for the purpose of direct advertising.

last update: 23.10.2019

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